Return Policy

You will have 7 days after your item has been received to submit a return claim.

All merchandise must be unworn and in the same condition it was received.  Items must be shipped with it's original packaging and tags. Merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund. Products must be returned in the original box and/or packaging. 

Note: Customers are responsible for return shipping fees.

To return your order, follow these simple steps:

• Email support@stellaboss.com, on the subject line type the name and number of your order. 
• Check the item(s) on the order you want to return. (This option will not be available if your order is outside 7-day range.)
• Give a brief description of why you are returning the item and pictures if possible.
• Products must be returned in the original box and/or packaging.  If you do not have the original packaging, please print the email with your return confirmation number and include it in your shipping box.
• We will then send you an email with the return address. 
• Customers are responsible for all return shipping charges. Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Any outbound shipping charges paid will not be refunded if the order is returned.

It can take around two weeks for your return package to reach us and be processed by our returns team. You will be notified by email once your refund has been applied.

Refund Processing:

The refund will be applied to the credit card or other method of payment initially used to make the purchase. Please note that depending on your financial institution, it may take an additional 2-10 business days after your credit is applied for it to be reflected on your statement if you used a credit card (up to 30 days for internationally-issued cards).